Privacy Policy

Last updated: May 15, 2026

Overview

FieldNote AI ("the App") is developed and operated by OpaCore Studios ("we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains what data the App collects, how it is used, and your rights regarding that data.

Data We Collect

Data You Provide

When you use the App, you may enter the following information:

• Customer names, phone numbers, and email addresses
• Job locations and addresses
• Rough job notes and service details
• Photos taken on the job site
• Your technician name and business name (entered in Settings)

Data Processed by AI

When you tap "Generate," your rough notes and job details are sent to our server, which forwards them to OpenAI's API to produce professional documentation. The text you submit is processed in real time and is not stored on our servers after the response is returned. OpenAI may process this data according to their own Privacy Policy.

Data Stored on Your Device

All field notes, customer information, photos, settings, and generated outputs are stored locally on your device. We do not have access to this data. If you delete the App, this data is permanently removed.

Subscription Data

Subscriptions are managed entirely by Apple through the App Store. We do not collect or store your payment information. Apple's handling of purchase data is governed by Apple's Privacy Policy.

Data We Do Not Collect

• We do not collect analytics or usage tracking data
• We do not use third-party advertising SDKs
• We do not sell or share your personal data with third parties
• We do not create user accounts or require login
• We do not track your location in the background

Permissions

The App may request the following device permissions:

• Microphone & Speech Recognition — Used for voice-to-text input when dictating job notes. Audio is processed on-device by iOS and is not sent to our servers.
• Camera & Photo Library — Used to attach photos to field notes. Photos are stored locally on your device only.
• Location — Used to display job locations on the route map. Location data stays on your device and is not transmitted.

Data Retention

Since all user data is stored locally on your device, you have full control over retention. You can delete individual notes within the App or delete all data by uninstalling the App. We retain no data on our servers.

Children's Privacy

The App is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the App after changes constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy, contact us at:
[email protected]